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* from \"-!../../node_modules/cache-loader/dist/cjs.js?{\\\"cacheDirectory\\\":\\\"node_modules/.cache/vue-loader\\\",\\\"cacheIdentifier\\\":\\\"453159ce-vue-loader-template\\\"}!../../node_modules/vue-loader/lib/loaders/templateLoader.js??vue-loader-options!../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./Help.vue?vue&type=template&id=0a1fd924&scoped=true&\"","<template>\r\n  <div class=\"mainContainer\">\r\n    <FlowTitle\r\n      :title=\"labelScript('LABEL', 'HELP', 'HelpStartTitle', 'Help and FAQ')\"\r\n      :des=\"\r\n        isTPA\r\n          ? labelScript(\r\n              'LABEL',\r\n              'HELP',\r\n              'HelpStartSubTitleTPA',\r\n              'With Pension Administration Link (PAL), you can easily complete contribution remittances and securely communicate with CAAT.'\r\n            )\r\n          : labelScript(\r\n              'LABEL',\r\n              'HELP',\r\n              'HelpStartSubTitle',\r\n              'With Pension Administration Link (PAL), you can easily complete a number of member transactions without paper. Read on to learn more about how PAL will help you streamline pension administration activities.'\r\n            )\r\n      \"\r\n    ></FlowTitle>\r\n    <FlowContent\r\n      v-for=\"(item, index) in isTPA ? HelpTextsTPA : HelpTexts\"\r\n      :key=\"index\"\r\n      :title=\"item.title\"\r\n    >\r\n      <div v-for=\"(i, index) in item.content\" :key=\"index\" class=\"con\">\r\n        <h3 class=\"mb-3 mt-4\">{{ i.title }}</h3>\r\n        <div v-for=\"(i, index) in i.content\" :key=\"index\">\r\n          <p v-html=\"i.replace(/nbsp;/g, '&nbsp;')\" class=\"mt-4\"></p>\r\n        </div>\r\n      </div>\r\n    </FlowContent>\r\n    <FlowContent :title=\"labelScript('LABEL', 'HELP', 'HelpFaqTitle', 'FAQ')\">\r\n      <collapse\r\n        v-for=\"(item, index) in isTPA ? FAQContentTPA : FAQContent\"\r\n        :key=\"index\"\r\n        :title=\"item.title\"\r\n        :idName=\"'collapse' + index\"\r\n        class=\"faqContent\"\r\n      >\r\n        <div v-for=\"(i, index) in item.content\" :key=\"index\">\r\n          <p v-html=\"i.replace(/nbsp;/g, '&nbsp;')\" class=\"mt-4\"></p>\r\n        </div>\r\n      </collapse>\r\n    </FlowContent>\r\n  </div>\r\n</template>\r\n<script>\r\nimport FlowTitle from \"@/components/flowComponents/FlowTitle.vue\";\r\nimport FlowContent from \"@/components/flowComponents/FlowContent.vue\";\r\nimport collapse from \"@/components/Collapse\";\r\nimport labelMixin from \"@/mixin/labelMixin\";\r\nexport default {\r\n  mixins: [labelMixin],\r\n  components: { FlowTitle, FlowContent, collapse },\r\n  mounted() {\r\n    this.$store.commit(\"updatQuickSearchValue\", \"\");\r\n  },\r\n  computed: {\r\n    isTPA: function() {\r\n      return this.$store.state.employerPlanDesign.admintp == \"Y\";\r\n    },\r\n    HelpTexts: function() {\r\n      return [\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpNavTitle\",\r\n            \"Navigating Pension Administration Link\"\r\n          ),\r\n          content: [\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpDashboardTitle\",\r\n                \"Dashboard\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpDashboardContent\",\r\n                  \"When you login, you will land on the Dashboard. Be sure to check the dashboard for the latest information about your in-process transactions, and activity.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\"LABEL\", \"HELP\", \"HelpMenuTitle\", \"Menu\"),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMenuContent\",\r\n                  \"Your primary navigation is the menu. In a desktop browser, it will appear on the left side of the screen.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpSearchTitle\",\r\n                \"Employer name and Quick Search\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpSearchContent1\",\r\n                  \"From the sidebar menu, the top dropdown bar will display the name of your employer, plus any other employer you administer, if applicable.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpSearchContent2\",\r\n                  \"Use the Quick Search box to search for a member. It searches Name, Member ID, and Social Insurance Number fields and returns any records that match the search criteria. If your search returns more than one member, scroll through the list to identify the member, confirm you have the right member, and start your transaction processes.\"\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpMemberInfoTitle\",\r\n            \"Find a member\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberInfoContent1\",\r\n                  \"Find a member lets you search on specific fields and will result in a narrower search result based on multiple search criteria: \"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberInfoContent2\",\r\n                  \" • &nbsp;&nbsp;   Complete or partial Social Insurance Number\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberInfoContent3\",\r\n                  \" • &nbsp;&nbsp;  Member ID \"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberInfoContent4\",\r\n                  \" • &nbsp;&nbsp;   Complete or partial member first or last name.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberInfoContent5\",\r\n                  \"Press “Submit” to search. Results that match the search criteria will display in the Search results box.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberInfoContent6\",\r\n                  \"Sort the results by clicking any of the headers in the top row.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberInfoContent7\",\r\n                  \"If there are many results, narrow the results by entering additional search criteria.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberInfoContent8\",\r\n                  \"To select a member and display their data, click on the row containing their information, and the member data page will open.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpMemberDataTitle\",\r\n                \"Member data\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberDataContent\",\r\n                  \"Use the member's data page to review personal information currently on file, start a transaction on behalf of the member, or view other information such as employment and plan history.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpMemberTransactionTitle\",\r\n                \"Transaction\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTransactionContent1\",\r\n                  \"Pension Administration Link will display a button for each transaction a member may be eligible for. For example, if a member is not eligible to retire, Pension Administration Link will not display the “Retirement” button.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTransactionContent2\",\r\n                  \"To learn more about starting a transaction, see “Starting a member transaction” below.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTransactionContent3\",\r\n                  \"Note: If a member is not eligible for a transaction, that button will not be displayed.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpMemberOtherInfoTitle\",\r\n                \"Other information\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberOtherInfoContent1\",\r\n                  \"To review member information on file, choose among the information “accordions” in this section.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberOtherInfoContent2\",\r\n                  \" • &nbsp;&nbsp; Activity Log: all previous transactions completed for this member\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberOtherInfoContent3\",\r\n                  \" • &nbsp;&nbsp; Employment Information: the member’s current enrolment and pension data\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberOtherInfoContent4\",\r\n                  \" • &nbsp;&nbsp; Employment History: previous changes to a member’s employment status (e.g. periods of leaves or LTD)\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberOtherInfoContent5\",\r\n                  \" • &nbsp;&nbsp; Contact Information: the member’s address and phone numbers\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberOtherInfoContent6\",\r\n                  \" • &nbsp;&nbsp; Member Plan History: a year-by-year record of the member's contributions, earnings and more.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberOtherInfoContent8\",\r\n                  \" • &nbsp;&nbsp; Member Purchase History: a summary of the member's pension or service purchases made with CAAT.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberOtherInfoContent7\",\r\n                  \" • &nbsp;&nbsp; Forms: Displays a list of transactions in progress and submitted forms for a member transaction \"\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpMessageCenterTitle\",\r\n            \"Message Centre\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMessageCenterContent\",\r\n                  'The Message Centre is used to securely communicate with CAAT Employer Services. Find messages accessible to you using Reference ID, subject, and date ranges. The list of messages following your search will appear in the \"Search results\" table and can be reordered by selecting the column headers.'\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMessageCenterContent1\",\r\n                  'New messages can be created using the “Send a Message” button to redirect to the \"Start a new Message\" form and include a Subject, message, file attachments, and Member ID. The message will automatically be directed to Employer Services.'\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpDocumentcenterTitle\",\r\n            \"Document Centre\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpDocumentcenterContent\",\r\n                  'The Document Centre contains a list of all documents submitted to CAAT which are accessible to you. You can filter the search feature using document type, document name, Member ID, member first and last name, and date ranges. The list of matching documents following your search will appear in the \"Search results\" table and can be reordered by selecting the column headers.'\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpMemberEnrolTitle\",\r\n            \"Member enrolment\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberEnrolContent1\",\r\n                  \"To enrol a new member in the CAAT Pension Plan, start by selecting “Member enrolment” from the side menu.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberEnrolContent2\",\r\n                  \"Enter the employee’s SIN, and press “Verify”. Pension Administration Link will search to see if the SIN is valid and if the individual is already enrolled.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberEnrolContent3\",\r\n                  \"If the member is already enrolled, you will not be able to complete the transaction.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberEnrolContent4\",\r\n                  \"If the member can be enrolled, you will be directed to the Enrolment page where you will enter the member’s personal, contact, and employment information. Note: The member’s marital status and beneficiary are optional, and can be provided by the member at a later date.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberEnrolContent5\",\r\n                  \"When all required fields have been entered, validate, save and send the transaction. Refer to “Validating, saving and sending to CAAT” below to continue. \"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberEnrolContent6\",\r\n                  \"From the “Member enrolment” page you may also view all current enrolments in progress. Search with Process ID, member first and last names, type of form, who initiated the enrolment, and date ranges. The list of enrolments following your search will appear in the 'Search results' table and can be reordered by selecting the column headers.\"\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpMemberTransactionsTitle\",\r\n            \"Member transactions\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTransactionsContent1\",\r\n                  \"After a member has been enrolled, you can access their record to complete transactions. You may be required to enter personal or payroll information, upload supporting documents, or confirm information.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTransactionsContent2\",\r\n                  \"Start a transaction one of two ways:\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTransactionsContent3\",\r\n                  \"&nbsp;&nbsp; 1. &nbsp;Select “Find a member”, to search for and select a specific member from the results and then select a transaction from “Start a new process” from the member’s data page, or,\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTransactionsContent4\",\r\n                  \"&nbsp;&nbsp; 2. &nbsp;Select a process from the side menu(e.g. “Report a leave”), and search for the member using the dedicated “Find a member” box on that page.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTransactionsContent5\",\r\n                  \"The following transactions can be completed on behalf of a member. Pension Administration Link may not permit a transaction for which a member is not entitled or display transaction functionality not applicable to an employer group.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpMemberCOETitle\",\r\n                \"Change of employment\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberCOEContent1\",\r\n                  \"A change of employment can impact the pension a member is earning in the Plan. For example, a move from part-time to full-time employment may trigger a change to a member’s Plan design.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberCOEContent2\",\r\n                  \"After you have selected the member whose employment status has changed, complete or correct the required fields. If making changes to the member’s employment information (e.g. earnings or contributions), enter the information for the current year. If the financial information has not yet been submitted for the previous year, you will be asked to enter the previous year’s data as well. \"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberCOEContent3\",\r\n                  \"When all required fields have been entered, validate, save and, when ready, send the transaction. Refer to “Validating, saving and sending to CAAT” below to continue. \"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpMemberTERMTitle\",\r\n                \"Termination of employment\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTERMContent1\",\r\n                  \"Start the termination of employment process from the “Termination of employment” page on the left navigation menu, or, by selecting “Find a member” and selecting from the member’s “Start a new process” section (Refer to the “Find a member” section above to learn more about how to do this). When the termination is completed, you will have limited access to the member's information in Pension Administration Link. You will continue to have access to the member's employment history, and to any transactions you submitted via PAL. However, you will no longer have access to their personal information, contribution details or service history. If the member has an account on My Pension, their access to the portal may change. For instance, members who choose to transfer their pension value out of the Plan will no longer have access to My Pension. Deferred members may temporarily lose access to My Pension until access is opened to non-active members.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTERMContent2\",\r\n                  \"After you have selected the member whose employment has terminated, complete or correct the required fields. If making changes to the member’s employment information (e.g. earnings or contributions), enter the information for the current year. If the financial information has not yet been submitted for the previous year, you will be asked to enter the previous year’s data as well.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberTERMContent3\",\r\n                  \"When all required fields have been entered, validate, save and send the transaction. Refer to “Validating, saving and sending to CAAT” below to continue.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpMemberLeaveTitle\",\r\n                \"Report a leave\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberLeaveContent1\",\r\n                  \"Begin by selecting “Report a leave” on the left navigation menu. Once a member is searched and selected, you will be redirected to the page where to report the start or end of a leave by selecting either button: \"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberLeaveContent2\",\r\n                  \"nbsp;nbsp; 1. Report a leave start\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberLeaveContent3\",\r\n                  \"nbsp;nbsp; 2. Report a leave end\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberLeaveContent4\",\r\n                  \"When selecting “Report a leave start” you will be redirected to a form page for you to fill out with information like type of leave and start date. You can view the member’s employment, purchase, and earnings history.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberLeaveContent5\",\r\n                  \"When selecting “Report a leave end” you will be prompted with a list of leave types to report. After selecting a record from the table, you will be redirected to a fillable form page to enter  the end date of the leave and whether the member has returned to work.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberLeaveContent6\",\r\n                  \"When all required fields have been entered, validate, save and, when ready, send the transaction. Refer to “Validating, saving and sending to CAAT” below to continue.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberLeaveContent7\",\r\n                  \"In addition to leave start and end dates, you can view a list of leave records to select and edit, as well as the member’s Employment History, Purchase History, and Earning History.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpMemberPurchaseTitle\",\r\n                \"Purchase requests\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberPurchaseContent\",\r\n                  \"Begin by clicking the “Purchase requests” link on the left navigation menu. From here you can select a new request or review quotes prepared for a member. Enter search terms such as purchase type, date ranges, and the first and last name of the member. Related purchases will populate both tables where they can be selected for review.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpMemberRETTitle\",\r\n                \"Pension application\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberRETContent1\",\r\n                  \"Report all the data required to complete a member’s pension application here.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberRETContent2\",\r\n                  \"After you have selected the member who is applying for their pension, complete or correct the required fields. If making changes to the member’s employment information (e.g. earnings or contributions), enter the information for the current year. If the financial information has not yet been submitted for the previous year, you will be asked to enter the previous year’s data as well.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberRETContent3\",\r\n                  \"When all required fields have been entered, validate, save and, when ready, send the transaction. Refer to “Validating, saving and sending to CAAT” below to continue.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpMemberPETitle\",\r\n                \"Pension estimate\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberPEContent1\",\r\n                  \"Members can use My Pension or the public website estimators to get estimates of their pension at any date or age. Employers will not be able to run estimates on Pension Administration Link for the members.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberPEContent2\",\r\n                  \"In special circumstances such as a voluntary retirement incentive program,  an employer may request a confidential estimate on behalf of a member. The estimate will be sent directly to the member. This process should not be used to obtain estimates for any other circumstance.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMemberPEContent3\",\r\n                  \"To obtain a confidential estimate, complete the Pension Application process. When all required fields have been entered, validate, save and send the transaction. Refer to “Validating, saving and sending to CAAT” below to continue.\"\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpPayrollTitle\",\r\n            \"Payroll\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpPayrollContent1\",\r\n                  \"DCT employers will have a link to their DCT account for payroll functionality.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpPayrollContent2\",\r\n                  \"If your employer group uses payroll-based reporting, from the “Payroll” page you can both submit and view employer payroll files.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpPayrollContent3\",\r\n                  \"You can start a new payroll submission by clicking the “Upload a new payroll file” button. This will redirect you to the file upload page. Browse files from your computer or tablet  and click upload. Microsoft Excel files only.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpPayrollContent4\",\r\n                  \"While on the payroll page you can also view previous payroll files in the table under “Upload history”. Click the prompt with the most recent file or select one from the table to show the summary page. For every file, based on the actions you have access to, you can view member data, edit payroll dates, validate payroll files, post files, delete files, and submit contribution remittance. You can also view summary information about the selected payroll file by expanding the accordion.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpRemittanceTitle\",\r\n                \"Start a remittance submission\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpRemittanceContent\",\r\n                  \"Select the “Contribution remittance” page on the left-hand menu from there you can start a remittance submission. This will direct you to the summary page where you must fill out the form and then forward it to CAAT by selecting the button ‘Send to CAAT’ at the bottom.\"\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpValidationTitle\",\r\n            \"Validating, saving and sending to CAAT\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpValidationContent\",\r\n                  \"As you input data, Pension Administration Link automatically verifies it for you. You’ll see a green box with a checkmark around data that is valid, and a red box with an x around data that is incomplete, or not valid. Data cannot be submitted with incomplete or invalid fields.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpWorkflowTitle\",\r\n                \"Workflow support\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent1\",\r\n                  \"There is no need to complete a transaction in one single step. With the ability to save transactions for later, and assign processes to your coworkers, Pension Administration Link supports your organization’s unique internal workflow processes. You can save, share, and assign tasks for each process.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent2\",\r\n                  \"&nbsp; • &nbsp;&nbsp; Assign to: use the dropdown list to select the name of the individual or department who will be responsible for the transaction.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent3\",\r\n                  \"&nbsp; • &nbsp;&nbsp; Save: keep a draft to complete another time, or to assign it to another individual. You (or the assignee) can revisit the draft by selecting it from the Transactions in Progress section of the dashboard. Saving the transaction does not submit it to CAAT.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent4\",\r\n                  \"&nbsp; • &nbsp;&nbsp; Validate: Pension Administration Link will review the data for completeness or errors. Any incomplete or incorrect data will be flagged. You will not be able to complete the transaction until all fields are complete.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent5\",\r\n                  \"&nbsp; • &nbsp;&nbsp; Sent to CAAT: When you are ready to complete the transaction, select “Send to CAAT”. You will have to accept the Terms of Use to continue.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent6\",\r\n                  \"&nbsp; • &nbsp;&nbsp; Pension Administration Link provides a tracking number for future reference, along with the option to download to save or print a PDF copy of the form for your records if you wish to keep a paper copy. There is no need to send in a paper copy of the transaction – submitting it through Pension Administration Link is all you need to do.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent7\",\r\n                  \"When you have successfully submitted the transaction to CAAT, you will be able to revisit the completed transaction by selecting it from the Transactions sent to CAAT section of your dashboard. You can also access the transaction from the Submitted Forms section or In-Progress section on the member’s data page.\"\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n      ];\r\n    },\r\n    FAQContent: function() {\r\n      return [\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionA\",\r\n            \"I manage the data for multiple employers. How do I switch between them?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerA\",\r\n              \"In the sidebar menu, click the dropdown in the first box, and choose from the list of employers you administer.  You will see records only for the members working at that employer.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionB\",\r\n            \"Should I start by initiating a process, or by searching for a member?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerB1\",\r\n              \"It’s up to you: Pension Administration Link provides you with options to maximize your workflow.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerB2\",\r\n              \"&nbsp; • &nbsp;&nbsp; If you know the Member ID or SIN of a member, simply input it into Quick Search, select the correct member from the results list, and choose the process to start.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerB3\",\r\n              \"&nbsp; • &nbsp;&nbsp; Alternately, click on the process you want to start, and search for the member from there.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionC\",\r\n            \"What if I make a mistake and have to undo something I’ve submitted?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC1\",\r\n              \" • &nbsp;&nbsp; Cancel: Before you submit the transaction to CAAT, you can cancel the transaction by clicking on the Cancel button found at the bottom of the form.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC2\",\r\n              \" • &nbsp;&nbsp; Edit: If the form has already been saved or assigned to someone, but not submitted to CAAT, you can open the form for editing.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC3\",\r\n              \" • &nbsp;&nbsp; Delete: You can delete the transaction by clicking on the Delete button at the bottom of the page.  If you wish you can restart the form at another time.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC4\",\r\n              ' • &nbsp;&nbsp; Certain transactions can be revised by checking the box beside \"Are you reporting a change\" which appears on submitted transactions. Revise the form and submit it again to complete the transaction and send it to CAAT.'\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC5\",\r\n              \"Not all transactions can be revised in this way (e.g. enrolments or changes of employment). If you notice an error in a submitted transaction, please contact your employer services representative with the details as soon as possible.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionD\",\r\n            \"Where to find information about processes and procedures?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerD\",\r\n              \"The Employer Manual remains the guidebook for pension administration processes and is accessible through the side navigation menu. And remember, CAAT's team of pension administration (PA) experts are only a click away. Call your Employer PA or send a message through the Message Centre for answers to your questions.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionE\",\r\n            \"How do I share Pension Administration Link processes with the member?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerE1\",\r\n              \"If you initiate a transaction for a member in Pension Administration Link they will be notified through My Pension, CAAT’s member portal. It's a good idea to confirm that the member is able to login to My Pension before the transaction starts.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerE2\",\r\n              \"When a member terminates employment, they will no longer have access to My Pension and will receive any documentation by mail.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerE3\",\r\n              \"Pension Administration Link (PAL) is a portal for CAAT employers for all online transactions. Members have a dedicated portal, My Pension, for secure access to their personal pension information. All transactions completed in PAL are sent directly to CAAT, which will initiate any subsequent communication with the member either via My Pension or paper.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionF\",\r\n            \"I submitted a document and now I can’t find it\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerF\",\r\n              \"Visit the Dashboard and search for the document in the Transactions sent to CAAT section. Alternatively, you can search for it on the member profile page in the Submitted Forms section.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionG\",\r\n            \"I need to change my access to Pension Administration Link (user access).\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerG1\",\r\n              \"Click on your login ID in the main menu navigation bar and select “Notification preferences”. Make any edits you need to and press “Update”.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerG2\",\r\n              \"One person at your employer is designated to update user access and can do this through the Administration Console. You should reach out to that person to confirm the access you need to have. If you need assistance, email CAAT through the Message Centre.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerG3\",\r\n              \"You can change or reset your password by clicking on forgot password from the login screen.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerG4\",\r\n              \"One employee and a backup employee at each employer should be designated to manage your accounts. These individuals should contact CAAT to request accounts for new employers, and revoke the accounts of employers who no longer need access to PAL.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionH\",\r\n            \"Who updates member data?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerH1\",\r\n              \"Members will be able to update their address through My Pension, as well as their spouse and beneficiary information.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerH2\",\r\n              \"You can update the member’s address if necessary, in doing the termination or pension application process.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionI\",\r\n            \"Will the employers be able to see the member beneficiary and listed spouse?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerI\",\r\n              \"No. The employer will not have the ability to view the member’s spouse or beneficiaries. This information is available to members, and their responsibility to update.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionJ\",\r\n            \"Is the expectation that members update their own information?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerJ\",\r\n              \"Yes. Members will be encouraged to update their own information using the My Pension portal.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionK\",\r\n            \"What happens if a member doesn’t register for My Pension? Will the employer have to make updates on their behalf?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerK\",\r\n              \"CAAT will start collecting this information directly from members. We encourage the members to register and use My Pension. If the member chooses not to use My Pension, they can submit the information using a member Change of Information form or in some cases by calling us.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionL\",\r\n            \"Can a retired member change their information?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerL\",\r\n              \"Yes. Retired members can use the member portal, My Pension, to change their information.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionM\",\r\n            \"Where do I get my copies of the member statements for my employees?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerM\",\r\n              \"Starting with the 2020 statements, these will be available on the Document Centre.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionN\",\r\n            \"Will the employer get alerts when the member makes information changes?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerN\",\r\n              \"No, but we are advising the member to notify the employer if they are changing their information on My Pension.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionO\",\r\n            \"Can multiple departments access the same form to complete it together?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerO\",\r\n              \"Yes. A user can assign a form to another user or department within their employer.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionP\",\r\n            \"How do I select the date using the calendar function?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerP\",\r\n              \"PAL uses the standard date format DD-MMM-YYYY (e.g. 16-Jan-2002). Enter the date manually. To select the date using the calendar, click the Month/Year, then select the year for more options. Use the right and left arrow to move through the years until the desired year is displayed. Click on the year, then select the month, then day. The date can also be typed in if that is preferred.\"\r\n            ),\r\n          ],\r\n        },\r\n      ];\r\n    },\r\n    HelpTextsTPA: function() {\r\n      return [\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpNavTitle\",\r\n            \"Navigating Pension Administration Link\"\r\n          ),\r\n          content: [\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpDashboardTitle\",\r\n                \"Dashboard\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpDashboardContentTPA\",\r\n                  \"When you login, you will land on the Dashboard.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\"LABEL\", \"HELP\", \"HelpMenuTitle\", \"Menu\"),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMenuContent\",\r\n                  \"Your primary navigation is the menu. In a desktop browser, it will appear on the left side of the screen.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              title: this.labelScript(\r\n                \"LABEL\",\r\n                \"HELP\",\r\n                \"HelpSearchTitleTPA\",\r\n                \"Employer name\"\r\n              ),\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpSearchContent1\",\r\n                  \"From the sidebar menu, the top dropdown bar will display the name of your employer, plus any other employer you administer, if applicable.\"\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpMessageCenterTitle\",\r\n            \"Message Centre\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMessageCenterContent\",\r\n                  'The Message Centre is used to securely communicate with CAAT Employer Services. Find messages accessible to you using Reference ID, subject, and date ranges. The list of messages following your search will appear in the \"Search results\" table and can be reordered by selecting the column headers.'\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpMessageCenterContent1\",\r\n                  'New messages can be created using the “Send a Message” button to redirect to the \"Start a new Message\" form and include a Subject, message, file attachments, and Member ID. The message will automatically be directed to Employer Services.'\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpDocumentcenterTitle\",\r\n            \"Document Centre\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpDocumentcenterContent\",\r\n                  'The Document Centre contains a list of all documents submitted to CAAT which are accessible to you. You can filter the search feature using document type, document name, Member ID, member first and last name, and date ranges. The list of matching documents following your search will appear in the \"Search results\" table and can be reordered by selecting the column headers.'\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpRemittanceTitleTPA\",\r\n            \"Contribution remittance\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpRemittanceContent\",\r\n                  \"Select the “Contribution remittance” page on the left-hand menu from there you can start a remittance submission. This will direct you to the summary page where you must fill out the form and then forward it to CAAT by selecting the button ‘Send to CAAT’ at the bottom.\"\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpValidationTitle\",\r\n            \"Validating, saving and sending to CAAT\"\r\n          ),\r\n          content: [\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpValidationContent\",\r\n                  \"As you input data, Pension Administration Link automatically verifies it for you. You’ll see a green box with a checkmark around data that is valid, and a red box with an x around data that is incomplete, or not valid. Data cannot be submitted with incomplete or invalid fields.\"\r\n                ),\r\n              ],\r\n            },\r\n            {\r\n              content: [\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent4\",\r\n                  \"&nbsp; • &nbsp;&nbsp; Validate: Pension Administration Link will review the data for completeness or errors. Any incomplete or incorrect data will be flagged. You will not be able to complete the transaction until all fields are complete.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent5\",\r\n                  \"&nbsp; • &nbsp;&nbsp; Sent to CAAT: When you are ready to complete the transaction, select “Send to CAAT”. You will have to accept the Terms of Use to continue.\"\r\n                ),\r\n                this.labelScript(\r\n                  \"LABEL\",\r\n                  \"HELP\",\r\n                  \"HelpWorkflowContent6\",\r\n                  \"&nbsp; • &nbsp;&nbsp; Pension Administration Link provides a tracking number for future reference, along with the option to download to save or print a PDF copy of the form for your records if you wish to keep a paper copy. There is no need to send in a paper copy of the transaction – submitting it through Pension Administration Link is all you need to do.\"\r\n                ),\r\n              ],\r\n            },\r\n          ],\r\n        },\r\n      ];\r\n    },\r\n    FAQContentTPA: function() {\r\n      return [\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionA\",\r\n            \"I manage the data for multiple employers. How do I switch between them?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerA\",\r\n              \"In the sidebar menu, click the dropdown in the first box, and choose from the list of employers you administer.  You will see records only for the members working at that employer.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionC\",\r\n            \"What if I make a mistake and have to undo something I’ve submitted?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC1\",\r\n              \" • &nbsp;&nbsp; Cancel: Before you submit the transaction to CAAT, you can cancel the transaction by clicking on the Cancel button found at the bottom of the form.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC2TPA\",\r\n              \" • nbsp;nbsp; Edit: If the form has already been saved, but not submitted to CAAT, you can open the form for editing.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC3\",\r\n              \" • &nbsp;&nbsp; Delete: You can delete the transaction by clicking on the Delete button at the bottom of the page.  If you wish you can restart the form at another time.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC4\",\r\n              ' • &nbsp;&nbsp; Certain transactions can be revised by checking the box beside \"Are you reporting a change\" which appears on submitted transactions. Revise the form and submit it again to complete the transaction and send it to CAAT.'\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerC5TPA\",\r\n              \"Not all transactions can be revised in this way. If you notice an error in a submitted transaction, please contact your employer services representative with the details as soon as possible.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionG\",\r\n            \"I need to change my access to Pension Administration Link (user access).\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerG1\",\r\n              \"Click on your login ID in the main menu navigation bar and select “Notification preferences”. Make any edits you need to and press “Update”.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerG2\",\r\n              \"One person at your employer is designated to update user access and can do this through the Administration Console. You should reach out to that person to confirm the access you need to have. If you need assistance, email CAAT through the Message Centre.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerG3\",\r\n              \"You can change or reset your password by clicking on forgot password from the login screen.\"\r\n            ),\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerG4\",\r\n              \"One employee and a backup employee at each employer should be designated to manage your accounts. These individuals should contact CAAT to request accounts for new employers, and revoke the accounts of employers who no longer need access to PAL.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionI\",\r\n            \"Will the employers be able to see the member beneficiary and listed spouse?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerITPA\",\r\n              \"No. The employer will not have the ability to view the member’s spouse or beneficiaries. This information is available to members, and it is their responsibility to update.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionOTPA\",\r\n            \"Can multiple departments access the same form?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerOTPA\",\r\n              \"Yes. A registered PAL user can view/print and make a data change to submitted forms that have not been reconciled.\"\r\n            ),\r\n          ],\r\n        },\r\n        {\r\n          title: this.labelScript(\r\n            \"LABEL\",\r\n            \"HELP\",\r\n            \"HelpQuestionP\",\r\n            \"How do I select the date using the calendar function?\"\r\n          ),\r\n          content: [\r\n            this.labelScript(\r\n              \"LABEL\",\r\n              \"HELP\",\r\n              \"HelpAnswerP\",\r\n              \"PAL uses the standard date format DD-MMM-YYYY (e.g. 16-Jan-2002). Enter the date manually. To select the date using the calendar, click the Month/Year, then select the year for more options. Use the right and left arrow to move through the years until the desired year is displayed. Click on the year, then select the month, then day. The date can also be typed in if that is preferred.\"\r\n            ),\r\n          ],\r\n        },\r\n      ];\r\n    },\r\n  },\r\n};\r\n</script>\r\n<style lang=\"scss\" scoped>\r\n.mainContainer {\r\n  text-align: left;\r\n  .faqContent {\r\n    div {\r\n      padding: 0px 20px;\r\n      p {\r\n        &:first-child {\r\n          margin-top: 10px;\r\n        }\r\n        &:last-child {\r\n          margin-bottom: 20px;\r\n        }\r\n      }\r\n    }\r\n  }\r\n}\r\n</style>\r\n","import mod from \"-!../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--8-oneOf-1-0!../../node_modules/css-loader/dist/cjs.js??ref--8-oneOf-1-1!../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../node_modules/postcss-loader/src/index.js??ref--8-oneOf-1-2!../../node_modules/sass-loader/dist/cjs.js??ref--8-oneOf-1-3!../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./Help.vue?vue&type=style&index=0&id=0a1fd924&lang=scss&scoped=true&\"; export default mod; export * from \"-!../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--8-oneOf-1-0!../../node_modules/css-loader/dist/cjs.js??ref--8-oneOf-1-1!../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../node_modules/postcss-loader/src/index.js??ref--8-oneOf-1-2!../../node_modules/sass-loader/dist/cjs.js??ref--8-oneOf-1-3!../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./Help.vue?vue&type=style&index=0&id=0a1fd924&lang=scss&scoped=true&\"","import mod from \"-!../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../node_modules/thread-loader/dist/cjs.js!../../node_modules/babel-loader/lib/index.js!../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./Help.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../node_modules/thread-loader/dist/cjs.js!../../node_modules/babel-loader/lib/index.js!../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./Help.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./Help.vue?vue&type=template&id=0a1fd924&scoped=true&\"\nimport script from \"./Help.vue?vue&type=script&lang=js&\"\nexport * from \"./Help.vue?vue&type=script&lang=js&\"\nimport style0 from \"./Help.vue?vue&type=style&index=0&id=0a1fd924&lang=scss&scoped=true&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n  script,\n  render,\n  staticRenderFns,\n  false,\n  null,\n  \"0a1fd924\",\n  null\n  \n)\n\nexport default component.exports","var render = function () {var _vm=this;var _h=_vm.$createElement;var _c=_vm._self._c||_h;return _c('div',{staticClass:\"mainContainer\"},[_c('FlowTitle',{attrs:{\"title\":_vm.labelScript('LABEL', 'HELP', 'HelpStartTitle', 'Help and FAQ'),\"des\":_vm.isTPA\n        ? _vm.labelScript(\n            'LABEL',\n            'HELP',\n            'HelpStartSubTitleTPA',\n            'With Pension Administration Link (PAL), you can easily complete contribution remittances and securely communicate with CAAT.'\n          )\n        : _vm.labelScript(\n            'LABEL',\n            'HELP',\n            'HelpStartSubTitle',\n            'With Pension Administration Link (PAL), you can easily complete a number of member transactions without paper. Read on to learn more about how PAL will help you streamline pension administration activities.'\n          )}}),_vm._l((_vm.isTPA ? _vm.HelpTextsTPA : _vm.HelpTexts),function(item,index){return _c('FlowContent',{key:index,attrs:{\"title\":item.title}},_vm._l((item.content),function(i,index){return _c('div',{key:index,staticClass:\"con\"},[_c('h3',{staticClass:\"mb-3 mt-4\"},[_vm._v(_vm._s(i.title))]),_vm._l((i.content),function(i,index){return _c('div',{key:index},[_c('p',{staticClass:\"mt-4\",domProps:{\"innerHTML\":_vm._s(i.replace(/nbsp;/g, '&nbsp;'))}})])})],2)}),0)}),_c('FlowContent',{attrs:{\"title\":_vm.labelScript('LABEL', 'HELP', 'HelpFaqTitle', 'FAQ')}},_vm._l((_vm.isTPA ? _vm.FAQContentTPA : _vm.FAQContent),function(item,index){return _c('collapse',{key:index,staticClass:\"faqContent\",attrs:{\"title\":item.title,\"idName\":'collapse' + index}},_vm._l((item.content),function(i,index){return _c('div',{key:index},[_c('p',{staticClass:\"mt-4\",domProps:{\"innerHTML\":_vm._s(i.replace(/nbsp;/g, '&nbsp;'))}})])}),0)}),1)],2)}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }"],"sourceRoot":""}